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Join Driven+
Frequently Asked Questions
Everything about joining Driven+, eligibility, payments, partner offers and your rights.
About Driven+
What is Driven+?
Does Driven+ have partner offers available right now?
Is Driven+ only about gyms and wellbeing?
Eligibility
Who can join Driven+?
Do I need to prove that I work in the transport industry?
What happens if I leave the transport industry?
Can somebody else use my Driven+ membership?
Membership & Payments
How much does Driven+ cost?
What does the membership fee pay for?
Does my membership renew automatically?
What payment methods can I use?
What happens if a payment fails?
How do I cancel?
Discounts & Partner Offers
How do I use a Driven+ discount?
Can offers change?
What if a discount doesn't work?
Can I combine a Driven+ discount with another promotion?
Is a particular company guaranteed to remain a partner?
Cancellations & Refunds
How do I cancel my membership?
Does cancelling stop my renewal immediately?
Do I have cooling-off rights?
Can I get a refund?
What if I was charged twice?
Does this affect my legal rights?
What if Driven+ cancels my membership?
Accounts & Security
Can I hold more than one account?
What happens if there is fraudulent activity on an account?
Is account sharing allowed?
Why might an account be suspended?
How is my verification evidence handled?
Partner Purchases
Who am I buying from when I use a partner offer?
Who do I contact if something goes wrong?
Privacy & Support
How is my personal information used?
How do I contact Driven+?
